Postgraduate Diploma (PGD) in Customer Relationship Management

Postgraduate Diploma (PGD) in Customer Relationship Management

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About Course

The PGD in Customer Relationship Management (CRM) equips professionals with advanced knowledge in customer engagement, retention strategies, CRM software, and customer-centric business models.

Key Learning Areas

✅ CRM Strategy Development
✅ Customer Experience Management
✅ Sales and CRM Integration
✅ Data Analytics for CRM
✅ Digital Transformation in CRM