Postgraduate Diploma (PGD) in Customer Relationship Management

About Course
The PGD in Customer Relationship Management (CRM) equips professionals with advanced knowledge in customer engagement, retention strategies, CRM software, and customer-centric business models.
Key Learning Areas
✅ CRM Strategy Development
✅ Customer Experience Management
✅ Sales and CRM Integration
✅ Data Analytics for CRM
✅ Digital Transformation in CRM